Travel Support Specialist – (Remote) Location: Remote – USA Based
Flexible | Part-Time or Full-Time Options
We are a fast-growing, fully remote travel company specializing in unforgettable vacations, cruises, all-inclusive resorts, and adventure experiences across the globe. You’ll represent a trusted brand while helping clients with booking support, inquiries, and travel-related questions.
We're looking for a motivated, detail-oriented Travel Support Specialist who thrives in a fast-paced, remote environment. You’ll play a vital role in ensuring smooth client experiences by assisting with questions, confirming reservations, and troubleshooting travel-related concerns.
\Respond to customer inquiries via email, phone, and chat in a timely and professional manner
Provide accurate information about travel bookings, itineraries, and policies
Maintain up-to-date knowledge of supplier systems, policies, and procedures
Follow up with clients to ensure satisfaction and support post-booking
Prior experience in customer service or the travel industry is a plus (but not required)
Comfortable using online tools, booking portals, and CRM systems
Passionate about helping others and delivering great service
Full training and ongoing mentorship
Travel agent certification (if desired)
Access to travel discounts and perks
Supportive online community and tools to help you succeed
\n Love helping people? Have a passion for travel? This could be your next favorite remote opportunity!
Responsibilities
Respond to customer inquiries via email, phone, and chat in a timely and professional manner
Provide accurate information about travel bookings, itineraries, and policies
Follow up with clients to ensure satisfaction and support post-booking
Qualifications
Experience in customer service or the travel industry is a plus (but not required)
Comfortable using online tools, booking portals, and CRM systems