Travel Support Specialist

Consultwithtray Columbia, South Carolina, US

About the Role

We're looking for a Travel Support Specialist to guide clients through their complete travel journey, from booking through post-trip follow up. You'll manage reservations, handle client communications, and ensure every detail is perfect.

What You'll Do Support clients from initial booking through post-travel follow-up Process reservations, changes, cancellations, and special requests Communicate professionally via email, phone, and online platforms Maintain accurate, organized records of all bookings and client information Provide proactive check-ins to ensure client satisfaction Use systems and tools to coordinate multiple trips seamlessly What We're Looking For Excellent communication and interpersonal skills Strong organizational and problem-solving abilities Customer service or travel industry experience is a plus Comfortable working independently in a fully remote setting Detail-oriented, reliable, and deadline-focused What We Provide Fully remote work: set your own hours (flexible, 20-40+ hours/week) $50,000 - $60,000/year Comprehensive training and ongoing mentorship Clear processes and established systems for success Growth opportunities in a collaborative team environment

Responsibilities

  • Guide clients through travel journey from booking to post-trip
  • Process reservations, changes, cancellations, and special requests
  • Provide proactive check-ins to ensure client satisfaction

Qualifications

  • Experience in customer service or travel industry preferred
  • Strong communication and organizational skills
  • Detail-oriented and reliable

Required Skills

communication customer service reservation management problem-solving organization

Keywords

remote travel booking customer service travel support

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Job Overview

Date Posted 2 days ago
Location Columbia, South Carolina, US
Job Type Full-time
Work Mode Remote
Salary $50,000 - $60,000
Category Customer support service, Travel support

About the Company

Consultwithtray