Shift Leader

Zaxby's Conover, North Carolina, US

About the Role

Zaxby’s is seeking a Shift Leader to guide daily operations in our fast-paced, guest-focused restaurant. You will lead crew members during assigned shifts, ensuring outstanding guest service, accurate and timely food preparation, and adherence to food safety and cleanliness standards. Responsibilities include directing shift activities, training and coaching team members, managing cash and POS transactions, monitoring inventory and waste, and maintaining a positive, respectful work environment. You’ll model Southern hospitality, support community-focused initiatives, and help drive performance while growing toward future management opportunities.

Responsibilities

  • Lead daily restaurant operations on shift
  • Train and coach team members
  • Manage cash and POS transactions

Qualifications

  • Experience in quick-service or hospitality

Required Skills

customer service food safety cash handling POS systems leadership

Keywords

Shift Leader restaurant fast-paced guest service food safety

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