At TruStage, we’re on a mission to make a brighter financial future accessible to everyone. We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future. This position, working independently and using specialized expertise, will investigate, evaluate coverage and liability exposures and negotiate and resolve large and/or complex third-party litigated claim files. Claim Litigation Consultant II will provide credit unions with superior claims service, building and solidifying a strong partnership through proactive professional consultation and delivering optimal solutions to meet their needs on third-party litigated claims. They will also offer consultation on credit union risks and areas for loss prevention as a result of litigation. Collaborate with other claims and product experts to ensure the consistent handling of commercial insurance claims and will be accountable for decision-making regarding the appropriate use of investigators, experts and outside legal counsel. The incumbent will also be accountable for ensuring that recovery processes are integrated into the resolution of their claims.
Proactively manage litigation process on assigned claims to investigate, evaluate, and negotiate to resolution
Decide when external resources will be hired to conduct claim investigations, expert analysis or provide legal services
Collaborate with Underwriting, Risk Management, Actuarial and Legal staff
Proactively provide education and information to business partners and credit unions regarding risks and exposures, operations and efficiencies for credit unions and TruStage
Provide timely reporting as dictated by claim handling guidelines
Demonstrate knowledge of financial services operations
Handle claims in multiple states
Bachelor’s Degree or equivalent work experience
Minimum of 7 years of claims experience with a focus on litigation
Must have demonstrated knowledge of policy coverage and interpretation skills
Dedicated to meeting the expectations and requirements of internal and external customers
Demonstrated ability to work independently, including working effectively in a remote office environment.
Strong experience in Microsoft Office Suite and web applications and general computer skills
Some travel required (mediations, trials and credit union visits)
Adjuster License and Continuing Education as needed
Project management experience a plus
LI-Remote
If you’re ready to help make a difference, apply today. TruStage may process applicant information using an Artificial Intelligence (AI) tool. the score is one component of an application review and does not automatically determine whether a candidate moves forward. 93,100.00 - $139,700.00 At TruStage, we believe a sound, inclusive benefits program is of vital importance, along with a flexible workplace that allows for work-life balance, career growth and retirement assistance. In addition to your base pay, your position may be eligible for an annual incentive (bonus) plan. Additional benefits available to eligible employees include medical, dental, vision, employee assistance program, life insurance, disability plans, parental leave, paid time off, 401k, and tuition reimbursement, just to name a few. We will continue to strive to offer flexibility and invest in technology and other tools that will make hybrid working normal rather than an exception, so that when “life happens,” you can focus on what’s most important.
If you need application or interview process accommodations, please contact the accessibility department.