Job Type: Contractor Build a brilliant future with Hiscox


Join our dynamic and forward-thinking Claims team in a temporary contract capacity. You’ll support an energetic and innovative group while applying your expertise to complex claims and collaborating with business partners across the organization.
The Temporary Contract Complex Claims Specialist—Professional Liability is an individual contributor engaged for a defined assignment to provide interim claims-handling support across multiple Professional Liability lines. The contractor will manage mid- to high-severity primary claims from inception through resolution, including Allied Healthcare Professional Liability, Architects & Engineers Professional Liability, and Miscellaneous Professional Liability matters involving professionals such as insurance agents, property managers, tax preparers, consultants, and other service providers.
The assignment includes all aspects of the claims and litigation process and requires coordination with external and internal business partners, including outside experts, legal counsel, underwriting, and other stakeholders. The Contract Assignment:
Adjusts and resolves complex, mid- to high-severity Professional Liability claims, including Allied Healthcare, Architects & Engineers, and Miscellaneous Professional Liability matters in all phases of litigation
With minimal supervision, drafts complex coverage letters, including reservation of rights and denial letters
Reviews and provides analysis of claim documentation and legal filings
Drives litigation best practices to lead defense strategy on litigated files
Uses superior knowledge and experience to affect positive claim outcome via investigation, negotiation and utilization of alternative dispute resolutions
Identifies and communicates emerging exposures, claim trends, and cross-line issues affecting Professional Liability portfolios
Identifies suspected fraudulent claims and tracks with special investigations unit
Accurately documents claim files with all relevant claim documentation, correspondence and notes in compliance with company policies and applicable regulatory authorities
The US Claims team at Hiscox is a growing group of professionals working together to provide superior customer service and claims handling expertise. The claims staff are empowered to manage their claims within given authority to provide fair and fast resolution of claims for our insured and broker partners. With strong growth across the US business, the Claims team is focused on delivering profitability while reinforcing Hiscox’s strong brand built on a long history of outstanding claims handling.
5+ years of Professional Liability and/or Specialty or Financial Lines claims-handling experience, preferably including one or more of the following: A JD from an ABA accredited law school may be considered as a supplement to claims handling experience
~ Proven ability to positively affect complex claims outcomes through investigation, negotiation and effectively leading litigation
~ Advanced knowledge of Professional Liability coverage principles, with the ability to apply coverage analysis across Allied Healthcare, Architects & Engineers, and Miscellaneous Professional Liability claims
~ Advanced knowledge of litigation process and negotiation skills
~ Must hold, or be able to obtain before handling applicable claims, all adjuster licenses required for the jurisdictions covered by the assignment

Contract Engagement Details:
Temporary contract assignment for a defined period, with anticipated duration and start date to be confirmed
Compensation will be provided at an agreed hourly or contract rate based on experience, qualifications, assignment scope, and work location
This contract assignment is not eligible for Hiscox employee salary, bonus, paid time off, retirement, or employee benefit programs unless expressly stated in the applicable engagement agreement
Dare to take a risk
Passionate, commercial and accountable
As an international specialist insurer, we are far removed from the world of mass market insurance products. Hiscox is full of smart, reliable human beings that look out for customers and each other. Some people might say insurance is dull, but life at Hiscox is anything but. Hiscox USA was established in 2006 to focus on the needs underserved and specialty commercial clients via both the regional broker and direct distribution channels and is today the fastest-growing business unit within the Hiscox Group.
Hiscox USA offers a broad portfolio of commercial products, including technology, cyber & data risk, multiple professional liability lines, media, entertainment, management liability, crime, kidnap & ransom, commercial property and terrorism.
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