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Insurance Customer Service Representative
Afni
Tucson, Arizona, US
About the Role
As an Insurance Specialist at Afni, you will support customers of leading insurance providers by handling inbound calls and digital inquiries about coverage, claims, and billing. You’ll research and resolve issues, explain policy details in clear terms, and update account information with accuracy. Working in Afni’s supportive, inclusive culture, you’ll receive ongoing training, coaching, and development. This full-time role is ideal for detail-oriented problem solvers who thrive in a fast-paced environment and are passionate about delivering excellent customer experiences.
Responsibilities
- Handle inbound calls and digital inquiries about coverage, claims, and billing
- Explain policy details clearly and resolve issues
Qualifications
- Experience in customer service in insurance preferred
- Detail-oriented problem solver
Required Skills
customer service
insurance knowledge
communication
Keywords
insurance
customer service
policy
billing
claims
Interested in this role?
Apply now and take the next step in your career.
Job Overview
Date Posted
2 days ago
Location
Tucson, Arizona, US
Job Type
Full-time
Work Mode
Onsite
Category
Customer support service, Insurance
About the Company
Afni
outsourcing/offshoring
Bloomington, United States
7600 employees
2.1B
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