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Insurance Customer Service Representative
Afni
Tucson, Arizona, US
About the Role
As an Insurance Representative at Afni, you’ll support customers of leading insurance brands by phone and digital channels. You will answer questions about policies, coverage, billing, and claims, while documenting interactions accurately and following compliance standards. Working in Afni’s supportive, inclusive culture, you’ll receive training, coaching, and growth opportunities as you meet performance goals and contribute to strong customer satisfaction within the Customer Service & Support team.
Responsibilities
- Answer questions about policies and billing by phone and digital channels
- Document interactions accurately and follow compliance standards
- Contribute to customer satisfaction within Customer Service & Support
Qualifications
- Experience in insurance customer service preferred
- Strong communication skills
- Ability to work with customers via phone and digital channels
Required Skills
communication
policies understanding
problem solving
data entry
customer focus
Keywords
insurance
customer service
billing
claims
compliance
Interested in this role?
Apply now and take the next step in your career.
Job Overview
Date Posted
2 days ago
Location
Tucson, Arizona, US
Job Type
Full-time
Work Mode
Remote
Category
Customer support service
About the Company
Afni
outsourcing/offshoring
Bloomington, United States
7600 employees
2.1B
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