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Healthcare Call Center Customer Service Representative
Maximus
Tempe, Arizona, US
About the Role
Maximus is seeking a Customer Service Representative to support healthcare-related government programs within our mission-driven, service-oriented environment. In this role, you will handle inbound calls and digital inquiries from citizens, answer questions about eligibility, benefits, and enrollment, and resolve issues with accuracy and empathy. You will document interactions in our systems, follow compliance and quality standards, and protect sensitive information. Working in a collaborative team, you’ll receive training, coaching, and opportunities to grow in public-sector operations, citizen services, and digital transformation initiatives.
Responsibilities
- Handle inbound calls and digital inquiries
- Document interactions in systems
- Maintain compliance and protect sensitive information
Qualifications
- Experience in customer service
- Communication skills
- Attention to accuracy and empathy
Required Skills
customer service
communication
data entry
problem solving
empathy
Keywords
healthcare
government
call center
customer service
compliance
Interested in this role?
Apply now and take the next step in your career.
Job Overview
Date Posted
3 days ago
Location
Tempe, Arizona, US
Job Type
Full-time
Work Mode
Onsite
Salary
From $52,000
Category
Customer support service
About the Company
Maximus
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