Customer Service Rep - Phone Coordinator

THE BEST PLUMBING GROUP Florida, Florida, US

About the Role

Benefits:

  • Opportunity to grow
  • Great team that supports each other
  • Paid time off

Are you friendly, dependable, and comfortable talking with people? Join TB Plumbing’s supportive office team! We’re looking for a customer service representative to help keep our calls, messages, and customer information organized.

What you’ll do:

  • Answer incoming company calls with a friendly, professional attitude.
  • Help callers with basic questions and direct calls to the appropriate team member.
  • Return missed calls and follow up on messages.
  • Review and respond to emails and voicemails.
  • Update customer information and notes in our systems.
  • Work with the office team to keep communication running smoothly.


What we’re looking for:

  • A positive attitude and clear communication skills.
  • Someone reliable, organized, and willing to learn.
  • Basic computer skills and attention to detail.
  • A team player who can stay calm and helpful in a busy days.


T raining is available! Customer service or office experience is a big plus
P ay:$16–$22 per hour based on experience and performance

You’ll join a team that values clear communication, teamwork, and helping each other succeed.

Flexible work from home options available.

Responsibilities

  • Answer and direct customer calls
  • Update customer information in systems
  • Collaborate with office team to ensure smooth communication

Qualifications

  • Customer service experience preferred
  • Basic computer skills
  • Excellent communication

Benefits

Flexible work from home options available

Required Skills

communication customer service data entry problem solving multi-tasking

Keywords

customer service phone support office admin data entry email handling

Interested in this role?

Apply now and take the next step in your career.

Apply Now