Guest Services Expert

Marriott Paradise Valley, Nevada, US

About the Role

Marriott is seeking a Guest Services Expert to deliver warm, efficient hospitality for business and leisure travelers. In this front-facing role, you’ll welcome guests, manage check-in/check-out, handle reservations, and respond to questions and requests with professionalism and care. You will coordinate with housekeeping and other departments, resolve service issues, and promote hotel amenities and loyalty programs. Marriott offers training, growth opportunities, and a supportive culture focused on respect, teamwork, and service excellence across its global portfolio.

Responsibilities

  • Welcome guests and handle check-in/check-out
  • Respond to questions and requests
  • Coordinate with housekeeping and other departments

Qualifications

  • Customer service experience preferred
  • Communication skills
  • Hospitality or hotel front desk experience

Required Skills

hospitality customer service front desk check-in/check-out reservations

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