Job Summary
Responsible for meeting the Daily Grind operational budget goals established by the Executive Board.
Provides high quality customer service and develops relationships with customers.
Provides consistent drinks according to Starbucks recipes and standards.
Oversees the daily activities of the Daily Grind staff and volunteers.
Monitors job performance of baristas and addresses concerns.
Responsible for high standards of food safety and cleanliness being maintained in all Daily Grind locations.
Ensures Health Department guidelines are followed.
Ensures accurate charging of products among Daily Grind staff.
Ensures that staff follow proper cash handling procedures and prepare accurate daily deposits.
Responsible for preparation and payment of invoices. Resolves register and transaction issues.
Qualifications:
Qualifications
Must be able to travel between all Daily Grind locations.
Education
High School education or equivalent required.
Experience
One year in a customer service setting.
Prefer experience with reconciling bank deposits and accounts payable.
Prefer one year experience working in retail setting.
Prefer 6 months experience in a supervisory roll. At least 6 months barista experience.
Compensation / Benefits
$16.72-$27.30 depending on previous work experience.
Responsibilities
Oversee daily activities of staff and volunteers
Monitor staff performance and enforce standards
Ensure health, safety, and cash handling procedures
Qualifications
High school or equivalent
1 year customer service
Retail or supervisory experience preferred
Required Skills
customer servicestaff supervisioncash handlingfood safetyinventory control