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Curbside Express Lead
Giant Eagle
Painesville, Ohio, US
About the Role
As the Curbside Express Lead at Giant Eagle, you will oversee daily online order operations within Retail Operations, ensuring fast, accurate, and friendly service. You’ll coordinate a team that shops, stages, and delivers curbside orders, maintaining product quality and order accuracy. Partnering closely with store leadership, you’ll support scheduling, training, and performance goals while fostering a safe, clean, and organized work area. In our collaborative, customer-first culture, you’ll coach team members, resolve guest concerns, and help drive continuous improvement in efficiency and service.
Responsibilities
- Oversee daily online order operations and curbside team activities
- Coach and develop team members
- Resolve guest concerns and drive efficiency improvements
Qualifications
- Experience leading curbside/order fulfilment operations
- Strong communication and coaching skills
- Ability to train and schedule staff
Required Skills
team leadership
customer service
process improvement
training
operations coordination
Keywords
curbside
leadership
retail operations
online orders
customer service
Interested in this role?
Apply now and take the next step in your career.
Job Overview
Date Posted
7 days ago
Location
Painesville, Ohio, US
Job Type
Full-time
Work Mode
Onsite
Category
Business operations procurement, Retail operations, Curbside fulfillment
About the Company
Giant Eagle