Program Assistants help keep TSA offices and airport field operations organized, accurate, and running smoothly. They support managers and employees with administrative coordination, data tracking, scheduling, correspondence, records, payroll, and other day-to-day program needs.
This role is well suited to someone who is comfortable working with detailed information, handling multiple assignments, communicating with different teams, and helping an office stay on schedule. Specific responsibilities depend on whether the position supports finance, human resources, scheduling, payroll, workplace programs, or another TSA operational area.
Location: {airport_or_office}, Bernie, MO
Transportation Security Administration, Department of Homeland Security
Travel: {travel_requirement}
Telework Eligibility: {telework_status}
Application Deadline: {closing_date}
Do not assume that every Program Assistant vacancy follows standard business hours or permits telework. Use the schedule and work-site information from the individual announcement.
Provide administrative and program support to TSA managers and employees
Help coordinate daily office activities, projects, and operational assignments
Maintain electronic records, spreadsheets, reports, and administrative files
Prepare correspondence, meeting materials, reports, and internal communications
Assist with finance, human resources, scheduling, payroll, or other assigned program areas
Monitor program metrics and help identify incomplete or inconsistent information
Research files, records, policies, and electronic systems
Support the implementation of new office procedures and administrative systems
Communicate with employees, managers, timekeepers, financial staff, and external contacts
Review administrative work for accuracy, completeness, and compliance with established procedures
Providing administrative or program support in a busy office
Tracking deadlines, assignments, records, or performance information
Researching information in files, databases, and electronic systems
Monitoring program metrics and identifying discrepancies
Supporting payroll, timekeeping, finance, human resources, or scheduling functions
Making recommendations based on administrative findings or reports
Using office software to organize information and support multiple assignments
Skills That Can Help You Succeed
Data entry, tracking, and basic analysis
Microsoft Office or comparable workplace software
Records and document management
Customer service and professional communication
S. citizen or U.Selective Service registration may be required
Must complete any required USA Hire assessments by the stated deadline
May need to obtain and maintain the security clearance listed for the position
Program Assistants generally work in an office or airport administrative environment. Daily work may involve extended computer use, reviewing records, communicating by phone or email, attending meetings, and managing several deadlines at once.
Some positions may require occasional travel or work outside typical office hours when supporting airport operations, special projects, or urgent administrative needs. Eligible employees may receive health, dental, vision, life, and long-term-care insurance; paid leave and federal holidays; participation in a federal retirement program and the Thrift Savings Plan; flexible spending accounts; Other benefits may include tuition assistance, transportation subsidies, flexible scheduling, wellness programs, and professional-development opportunities. Confirm the location, salary, pay band, eligibility group, specialized-experience requirement, assessment requirements, supporting documents, and closing date.
Prepare for the TSA Program Assistant Hiring Process
Our independent preparation program helps candidates understand the federal application process, present their administrative experience clearly, and prepare for the assessments or interviews required by the vacancy.