Now Hiring: Seasonal Remote Technical Support Specialists

Work From Home | Starting December 2026 | $17.00/hr. Open to candidates residing in Georgia, South Carolina, North Carolina, Florida, and Tennessee . Who We Are

At

TaxSlayer , we’re more than just a tax software company—we’re empowering individuals and small businesses to file their taxes online with confidence and ease. Since 1965, TaxSlayer has been revolutionizing the way people file taxes through our intuitive, user-friendly platform that guides customers step-by-step to ensure accuracy and maximize refunds. Headquartered in

Augusta, GA , with a satellite office in

Charlotte, NC , TaxSlayer proudly employs over

200 year-round team members

and

300 seasonal support agents . Our people are a talented group of innovators who work collaboratively to improve our products and exceed customer expectations year after year. Are you a TaxSlayer? About the Role

TaxSlayer is seeking

Technical Support Specialists

to join our

seasonal support team

for the upcoming 2026 tax season. This is a

100% remote position

starting in

December 2026 , supporting customers who use our

TaxSlayer Pro

software. In this role, you’ll assist customers with installation, configuration, and troubleshooting of software and hardware issues. You’ll work with networks, firewalls, antivirus programs, printers, and connectivity settings. If you’re a strong communicator with a passion for solving technical problems, this is a great opportunity to make an impact. Key Responsibilities

Provide technical support to customers via phone Assist with installation and configuration of TaxSlayer Pro products Troubleshoot networks, printers, scanners, antivirus, and firewall programs Guide customers through server and network setup Maintain strong written, verbal, and interpersonal communication Research and resolve complex technical issues Job Requirements

Working knowledge of Microsoft operating systems Strong problem-solving and troubleshooting skills Ability to multitask across various software platforms Comfortable presenting technical information to clients Willingness to work extended or flexible hours, including weekends during tax season Scheduling Details

Shifts range from 6 to 8 hours Hours of operation:

Monday–Friday: 9:00 AM – 9:00 PM EST Saturday: 9:00 AM – 5:00 PM EST

Average weekly hours: 25 to 50 Competitive hourly pay at

$17.00/hour Seasonal position runs through

February or March 2027 Minimum Qualifications

High School Diploma or equivalent 2+ years of experience in a technical support or help desk role Preferred Qualifications (Not Required)

Associate or Bachelor’s degree in IT, Computer Science, or related field Certifications (CompTIA, Microsoft, etc.) Military experience in IT-related MOS (e.g., 25B Bravo) How to Apply

Please complete the full application and

opt in for text messages

so we can contact you easily. Please Note

As a federal contractor, TaxSlayer is responsible for ensuring employees meet any obligations set forth by the U.S. government. We will inform you of any applicable requirements as they arise. Equal Opportunity Employer

TaxSlayer is an equal opportunity employer and does not discriminate on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.