Support Professional (54130)

Lutheran Social Services of WI & Upper MI Kaukauna, Wisconsin, US

About the Role

Adult Residential Support Professional – 3rd Shift

Location: Grandstone/Eastwood Facility, Lutheran Social Services of WI & Upper MI. Staff will be assigned a primary home base, but they will work at both sites as needed. The program operates across two locations that are only eight minutes apart.

Schedule: Full-Time | 3rd Shift | 7pm-6am or 10pm-6am | 40 Hours/Week

Are you passionate about supporting individuals on their mental health and recovery journey? Do you thrive in a team environment where compassion and advocacy make a real difference? Join Lutheran Social Services of WI & Upper MI (LSS) as an Adult Residential Support Professional at Grandstone/Eastwood!

About Grandstone/Eastwood

Grandstone/Eastwood are 8-bed residential facilities offering 24-hour supervision for adults facing mental health and/or addiction challenges. We provide crisis support through educational groups, transportation, medication management, and assistance with daily living skills—all in a safe, recovery-focused environment.

Key Responsibilities

  • De-escalate crisis situations using non-restrictive techniques

  • Support clients in group living, home, or community settings

  • Maintain confidential records and track client progress

  • Facilitate recovery-focused group activities and curriculum

  • Transport clients to appointments and community services

  • Assist with medication administration and basic healthcare needs

  • Promote independence through skill-building and resource connection

  • Participate in staff meetings, training, and community advocacy

  • Support clients during recreational and educational activities

  • Uphold healthy boundaries and safety-focused decision-making

  • Perform household duties such as grocery shopping and light cleaning

Perks & Benefits

  • Medical, Dental, and Vision Insurance

  • Flexible Spending Accounts (Health & Dependent Care)

  • Free CCS Training

  • Mileage Reimbursement

  • Paid Time Off + 10 Paid Holidays

  • 403B Retirement Contribution Option

  • Employee Assistance Program

  • Service Awards & Recognition

  • Public Service Loan Forgiveness (PSLF) Eligibility

Qualifications

  • High School Diploma or GED required

  • Preferred: Experience in crisis/mental health or college credits in social work, psychology, or human services

  • Valid driver's license preferred

  • Reliable transportation required

  • Must pass background, caregiver, and medical checks

    LSS is an Equal Opportunity Employer (EOE).

    Responsibilities

    • Provide residential support to adults with mental health/addiction challenges
    • Assist with daily living skills and crisis support
    • Collaborate with team to support recovery

    Qualifications

    • High school diploma or equivalent
    • Experience in mental health/addiction services preferred
    • Ability to work 3rd shift and follow schedules

    Required Skills

    teamwork communication empathy caregiving crisis support

    Keywords

    Residential Mental health Support worker 3rd shift Full-time

    Interested in this role?

    Apply now and take the next step in your career.

    Apply Now