City/State Virginia Beach, VA Work Shift The Senior Business Analyst is responsible for the implementation and support of quality initiatives within assigned business areas. This position provides subject matter expertise related to quality initiative implementation, reporting, analysis, and process improvement. The Senior Business Analyst serves as a key liaison between internal and external customers and Information Technology to define business requirements, scope, testing, and implementation needs. This role works across business and technical teams to help ensure solutions are delivered with quality, efficiency, and effectiveness while improving overall business practices. This position will also provide business analysis and implementation support for the Icertis enterprise implementation, partnering with key stakeholders to gather requirements, evaluate workflows, support testing, and assist with successful system adoption. Bachelor's BA, IT, or Tech (Preferred) Experience providing support for Icertis enterprise implementation, including requirements gathering, configuration support, testing, deployment, and post-implementation activities. Experience with Icertis Contract Intelligence (ICI), Contract Lifecycle Management (CLM), or similar enterprise contract management platforms. Strong experience gathering and documenting business and functional requirements, user stories, workflows, and acceptance criteria. Experience serving as a liaison between business stakeholders, IT teams, vendors, and cross-functional partners during enterprise system implementations. Experience supporting UAT, process improvement, issue resolution, change management, and implementation readiness for large-scale technology initiatives. The base pay range for full-time employment is $97,156.80 - $142,584.00 annually. Additional compensation may be available for this role, such as shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; paid time off (vacation, sick time, and holidays); Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: