Specialist, Education Operations

Relativity Remote, Oregon, US

About the Role

Posting Type Remote/Hybrid Job Overview The Specialist supports execution of education programs through operational and administrative tasks, ensuring smooth delivery of learning experiences, while also working to automate and increase efficiency to those processes. Job Description and Requirements Key Responsibilities:

* Support workspace creation, scheduling, LMS updates

* Review and manage candidate flagged candidate attempts

* Scrub and answer customer inquiries in a timely fashion related to various education programs

* Executes training and certification contracts, working with Finance and Legal to refine and improve

* Run program logistics and create related SOPs and facilitate upskilling sessions related to scheduling trainings, workshops, webinars across internal systems and process improvement

* Own projects, process improvements, and AI innovations to scale and eliminate manual processes

* Track action items, schedules, and support timelines for team and stakeholders

* Communicate program updates with stakeholders

Qualifications:

* 1-3 years' experience

* Strong attention to detail, excellent communication, curiosity,

* Basic experience with Skiljar and AI tools

* Preferred experience with Salesforce, Skilljar

Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $66,000 and $100,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. Required Skills: Collaboration, Communication, Needs Assessment, Process Improvements, Program Management, Relationship Building, Sales Enablement, Stakeholder Management, Strategic Planning, Training Delivery

Responsibilities

  • Support program logistics and create SOPs
  • Own projects and process improvements
  • Communicate program updates with stakeholders

Qualifications

  • 1-3 years' experience
  • Strong attention to detail
  • Basic experience with Skiljar and AI tools

Required Skills

LMS updates process automation stakeholder communication program management training delivery

Keywords

education programs operations automation LMS stakeholders

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Job Overview

Date Posted 5 days ago
Location Remote, Oregon, US
Job Type Full-time
Work Mode Hybrid
Salary $66,000 - $100,000
Experience 1-3 years
Category Software technology

About the Company

Relativity