Shift Leader

Zaxby's Stockbridge, Georgia, US

About the Role

Zaxby’s is seeking a Shift Leader to guide daily restaurant operations in a fast-paced, guest-focused environment. You will lead and support team members on shift, ensuring friendly service, accurate orders, and adherence to food safety and quality standards. Responsibilities include delegating tasks, overseeing food prep and drive-thru, monitoring cleanliness, handling cash and POS, and assisting with training. You will model Zaxby’s Southern hospitality, resolve guest concerns, and help maintain a positive, growth-focused culture with opportunities to advance into management.

Responsibilities

  • Lead daily restaurant operations on shift
  • Oversee food prep, drive-thru, and service quality
  • Assist with training and guest concerns

Qualifications

  • High school diploma or equivalent
  • Experience in fast-food or hospitality is a plus
  • Strong customer service and cash handling skills

Required Skills

customer service cash handling food safety leadership team supervision

Keywords

shift leader restaurant shift customer service operations

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