Summary *Please note that while this role will operate remotely, it is required that the candidate resides in the East or Midwest Region of the United States. Are you an experienced sales leader with a passion for building and guiding high-performing outbound sales teams? If you're energized by coaching others and driving results, we’d love to connect. At Yelp, our mission is to connect people with great local businesses—and that starts with a world-class sales team. With over 138 million unique monthly visitors and a highly engaged user base, Yelp offers an unmatched platform for local businesses to reach new customers. We’re looking for a results-oriented Outbound Sales Manager to lead a team of Inside Sales Representatives focused on selling Yelp’s advertising solutions to small local businesses across the U.This is a hands-on leadership role where you’ll support, develop, and inspire your team to exceed sales goals through high-volume outbound cold calling and consultative selling. Lead, coach, and support a team of 10–15 Account Executives in a high-volume outbound cold calling environment. Provide hands-on coaching through call reviews, live shadowing, and structured 1:1s to strengthen sales skills and improve close rates. Foster a collaborative, inclusive, and high-performance team culture focused on accountability, growth, and continuous learning. Facilitate effective team meetings, sales trainings, and performance check-ins to drive engagement and results. Analyze team performance metrics and implement strategies to improve conversion rates and exceed monthly revenue targets. Ensure accurate and transparent communication of Yelp’s products, pricing, and policies to prospective clients. Use Chatbench, Yelp’s internal tool that provides secure access to a number of LLM models, to research, draft proposals, analyze data and overcome objections. Have 1+ years of experience effectively developing and managing inside sales teams within a high-volume, outbound sales environment Are well-versed in selling digital products to SMBs and using Salesforce CRM Strong coaching and mentoring skills with a commitment to developing others and fostering career growth. Data-driven mindset with the ability to analyze performance metrics and implement actionable improvements. Excellent communication, organizational, and time management skills. Comfortable working in a fast-paced, remote-first environment. Have earned a Bachelor's degree OR 3+ years of customer-facing experience and hold a HS Diploma or GED Effective your first day: Full medical, vision, and dental ~15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday ~ Work from home reimbursement ~ Flexible spending account ~401(k) retirement savings plan ~ Employee stock purchase plan ~ Compensation range for this position is $63k- $78k annually plus performance based incentives.

At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.”

We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.

Where required by law, a criminal background check will not be conducted until after a conditional offer of employment is made, and any evaluation of a candidate's criminal background check will be subject to an individualized assessment that takes into account the candidate's specific criminal records and the responsibilities and requirements of the particular role.

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