Sales Associate

CarMax Cleveland, Ohio, US

About the Role

CarMax is seeking a motivated Sales Associate to deliver an exceptional, no-haggle car-buying experience in our Richmond showroom. In this customer-facing role, you’ll listen to customer needs, recommend vehicles from our extensive inventory, and guide them through test drives, financing options, and purchase paperwork using CarMax’s digital tools. You’ll collaborate with a supportive, diverse team focused on integrity, respect, and continuous improvement while building sales, customer service, and automotive knowledge. CarMax offers structured training, career growth, and competitive benefits in a stable, nationwide brand.

Responsibilities

  • Listen to customer needs and recommend vehicles
  • Guide customers through test drives, financing options, and purchase paperwork

Qualifications

  • High school diploma or equivalent
  • Strong communication skills
  • Customer service oriented

Required Skills

sales customer service negotiation product knowledge communication

Keywords

sales retail automotive car buying customer experience

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