Retail Team Lead - No Extended Holiday Hours (53559)

Von Maur Marshall, Wisconsin, US

About the Role

As a Department Manager , you represent Von Maur and impact our reputation as America's Leading Department Store. You drive retail growth through building and maintaining relationships, optimizing merchandising, and developing associates to provide top-tier customer experiences. What You'll Do:
Motivate associates to deliver outstanding customer service – train, coach and lead by example
Develop relationships to grow your department business
Execute all duties of a sales associate and meet individual sales and account goals
Assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals
Provide feedback to associates on service, selling, and account statistics
Develop and implement solutions to solve customer problems and department needs
Be available to work a rotation of day, evening, and weekend shifts WHAT YOU CAN EXPECT:
We're committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.
Competitive wages
Commission incentive - the more you sell the more you make!
Generous merchandise discount
Comprehensive benefits
401(k) retirement plan
No extended holiday hours
Promote from within philosophy - creates endless career opportunities! ABOUT US:
Von Maur's reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We're committed to being a great place to work, where you can take pride in your work and grow professionally.

Responsibilities

  • Motivate associates to deliver outstanding customer service
  • Develop relationships to grow department business
  • Assess associate performance to improve service quality and meet department goals

Qualifications

  • Experience in retail leadership
  • Strong customer service and coaching skills
  • Ability to manage sales goals and account statistics

Benefits

Generous benefits
401(k) retirement plan

Required Skills

customer service team leadership merchandising sales coaching goal tracking

Keywords

retail team lead department management customer service sales

Interested in this role?

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