Retail Team Lead - Commission + Benefits (53521)

Von Maur Brooklyn, Wisconsin, US

About the Role

As a

Department Manager , you represent Von Maur and impact our reputation as America's Leading Department Store. You drive retail growth through building and maintaining relationships, optimizing merchandising, and developing associates to provide top-tier customer experiences.

What You'll Do: Motivate associates to deliver outstanding customer service – train, coach and lead by example Develop relationships to grow your department business Execute all duties of a sales associate and meet individual sales and account goals Assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals Provide feedback to associates on service, selling, and account statistics Develop and implement solutions to solve customer problems and department needs Be available to work a rotation of day, evening, and weekend shifts

WHAT YOU CAN EXPECT: We're committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family. Competitive wages Commission incentive - the more you sell the more you make! Generous merchandise discount Comprehensive benefits 401(k) retirement plan No extended holiday hours Promote from within philosophy - creates endless career opportunities!

ABOUT US: Von Maur's reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We're committed to being a great place to work, where you can take pride in your work and grow professionally.

Responsibilities

  • Lead a retail team to drive sales and customer service quality
  • Coach and develop associates to meet sales targets
  • Manage department metrics and operations

Qualifications

  • 4-year degree or equivalent
  • 2+ years retail supervisory experience
  • excellent communication and customer service skills

Benefits

Benefits package
Discounts

Required Skills

customer service team leadership sales merchandising communication

Keywords

retail team lead commission customer service merchandising

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