Retail Store Experience Manager

Ulta Beauty Glenwood Springs, Colorado, US

About the Role

As an Experience Manager at Ulta Beauty, you will lead daily retail operations to deliver an exceptional guest experience and strong business results. Partnering with Retail Operations and Beauty Advisors, you’ll coach and inspire teams to provide personalized product recommendations, demos, and elevated service across cosmetics, skincare, haircare, and salon services. You’ll analyze sales and service metrics, optimize merchandising and store appearance, and ensure operational excellence. In Ulta’s inclusive, growth-focused culture, you’ll drive innovation on the sales floor, support community events, and develop talent while maintaining a safe, welcoming, and on-brand environment.

Responsibilities

  • Lead daily retail operations to deliver guest experience and business results.
  • Coach and inspire teams to provide personalized product recommendations and service.
  • Analyze sales metrics and optimize merchandising

Qualifications

  • Experience in retail leadership
  • Strong communication and coaching skills
  • Knowledge of cosmetics/beauty product categories

Required Skills

customer service team leadership merchandising data analysis retail operations

Keywords

retail experience manager Ulta Beauty store operations customer experience

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