Retail Sales Associate

Mattress Firm San Jose, California, US

About the Role

Mattress Firm is hiring a Retail Sales Associate to deliver exceptional in-store and online customer experiences. In this role, you’ll welcome customers, assess their sleep needs, and recommend the right mattresses, bedding, and accessories. You’ll learn product features, follow a consultative sales process, and use POS systems to complete accurate transactions and financing options. You will maintain showroom standards, assist with merchandising, and meet or exceed sales and performance goals. Mattress Firm supports your success with paid training, coaching, and clear paths for advancement in a customer-focused, team-oriented culture.

Responsibilities

  • Deliver excellent in-store and online customer experiences
  • Assist with merchandising and showroom standards
  • Meet or exceed sales goals

Qualifications

  • Strong customer service
  • Experience with POS and basic financing options
  • Product knowledge and consultative selling

Required Skills

customer service sales POS financing merchandising

Keywords

retail sales mattress customer experience POS

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