Remote Account Manager-full Time

IDC Research Arizona, Arizona, US

About the Role

While this role is not open at this time, we are actively identifying and engaging with high-quality Account Director candidates. We are seeking a dynamic and results-driven Account Director to join our Core team. In this role, you will be responsible for managing high growth potential accounts and partner with our vertical teams on tech vendors. This role will be focused on delivering results to the company and the best possible customer experience to our valued clients. You will work closely with our product teams to deliver customized market intelligence solutions that meet unique client needs, driving opportunities forward from discovery to closure. Manage a book of customers whose annual revenues are in excess of $1 billion Account management with outcome of increased overall YoY Total Bookings Proficiency in account planning and territory management Deliver the best possible customer experience to our clients daily Learn IDC products and services, that align with your territory, accounts, and competitors Help clients get the most value out of their market research investment and will focus on renewing contracts, business retention, and account growth Communicate, coordinate, and collaborate with other internal IDC stakeholders to continue to develop opportunities within account base 7+ years of quota carrying technology related sales experience, along with strong written, analytical, and verbal communication skills ~ The ideal candidate will have demonstrated experience developing both existing and prospect accounts while developing high level relationships ~ This position requires strong time management and organization skills ~ Prior market research industry sales experience is helpful, but not required ~ Required degree or certifications (Bachelors Degree highly preferred) Why This Role Stands Out At IDC, your work helps shape how the world understands technology and where it goes next. As the premier global provider of trusted technology intelligence, IDC equips business and technology leaders with the evidence they need to make confident decisions. With more than 1,000 analysts worldwide and a truly global perspective, we combine deep expertise with practical relevance. It is meaningful work, backed by a culture that supports growth, collaboration, and long-term career development with a globally respected brand. 12 company-paid holidays ~Medical, dental, and vision coverage ~2 floating holidays (prorated based on start date) ~Company-paid short-term disability ~ Company-paid life insurance ~ Salary and incentive structures are determined through a rigorous process that considers experience, education, certifications, role-specific requirements, internal equity, and verified U.S. market data from an independent third-party partner. If this role relocates to a different country, the salary range will be updated to reflect that country's range, rather than a currency conversion of the original range. IDC is committed to providing equal employment opportunities for all qualified persons. IDC is currently able to employ remote workers in the following states: LI-HR1 #LI-Remote

Responsibilities

  • Manage a book of customers and account growth
  • Engage with vertical teams on tech vendors
  • Renew contracts and drive renewals

Qualifications

  • 7+ years quota carrying tech sales
  • account management experience
  • Bachelor's degree or certifications

Benefits

Remote work with LI-Remote
Company-paid benefits and holidays

Required Skills

account management sales territory management customer relationship market intelligence

Keywords

Account management territory management sales customer experience growth

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