Job Description:
Project Managers are responsible for the initiating, planning, executing, monitoring & controlling, and closing CSI internal, departmental, and customer facing projects with new and existing customers with the overall accountability for the success for projects assigned.
Project Management Responsibilities
Initiation
Drives effective hand over from project sponsor
Executes kick-off meeting
Planning
Reviews standard project plan and refines as required for each project based on complexity factors and impacts as identified by the team
Ensures all team members are assigned to required project roles
Reviews project plan highlights and team with the customer
Discusses critical project success factors with the customer and gains their buy-in to support
Execution
Establishes initial project setup
Regularly engages and communicates with project teams to ensure project is progressing as planned
Proactively identifies and manages key project issues & risks
Monitoring & Controlling
Regularly reviews project plan and other available information to gauge project status
Regularly reviews time reporting to ensure actual work is in line with planned work
Executes regular internal and external project status meetings
Provides regular written project status updates
Performs proactive and disciplined escalations of issues and risks that may put the project in jeopardy status
Closing (completion and closure)
Executes post project review meeting to identify lessons learned
Executes project surveys to obtain the voice of the customer feedback and overall customer satisfaction with the project
Other
Proactively engages and contributes to building and continually improving methodologies, processes, and documentation
Performs other duties as assigned
Required Qualifications
Bachelor's degree or equivalent combination of education and relevant work experience
A minimum of four (4) years experience managing multiple project engagements
Experience supporting internal and/or customer-facing projects with defined scope and timelines
Strong organizational, communication, and stakeholder-management skills
Ability to proactively identify risks, solve problems, and manage competing priorities
Technical Aptitude
Preferred Qualifications
PMP (Project Management Professional) or CAPM certification
Familiarity with project management tools and Agile methodologies
What Success Looks Like
Projects delivered on time, within scope, and on budget
Strong stakeholder relationships and communication
Proactive risk management and issue resolution
Continuous improvement of project processes
Maintains a healthy well-managed portfolio by ensuring projects are appropriately prioritized, progressing as expected, risks and constraints are proactively addressed, and leadership has clear visibility into overall performance and areas requiring attention.
Work Environment
Interaction with internal teams, external customers, and senior leadership
Ability to manage multiple projects simultaneously in a dynamic environment
As a forward-thinking software provider, Computer Services, Inc. (CSI) helps community and regional financial institutions solve their customers’ needs through open and flexible technologies. In addition to its award-winning core banking platform, these include the latest in lending, digital banking, payments, financial crime prevention and cybersecurity. Building on its 60-year track record of personalized service, CSI is shaping the future of banking and empowering its customers to rival their competition. For more information about CSI, visit www.csiweb.com
CSI provides rewarding and challenging career opportunities for our employees. When determining your pay, we consider various factors such as your skills, qualifications, experience and location. Along with a competitive salary, this position includes eligibility for incentive awards based on both individual and business performance. We also offer a comprehensive range of benefits. To learn more about our benefits, visit:
Benefits Summary
CSI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, physical and mental disability, marital status, veteran status, or any other characteristic protected by applicable law. If you need an accommodation during the recruitment process, please email us at and we will work with you to meet your accessibility needs.
For applicants residing in California, please read Privacy Notice for California Residents | CSI (csiweb.com)
Visa Sponsorship: We are unable to offer visa sponsorship for this position. Applicants must be authorized to work in the United States without the need for sponsorship now or in the future.
Responsibilities
Lead and manage projects from initiation to closure
Coordinate cross-functional teams and stakeholders