Product Builder, Merchant Portal North - Remote (US)
Join our mission to build the largest suite of credit card processing and merchant services. It’s one simple payment platform backed by the most diverse payment companies. From credit card processing to back-office management, North points the way to smarter, faster, and just plain better payment solutions.
The Product Builder, Merchant Portal is a hands-on, builder-first role. This person will be focused on defining, designing, and prototyping features for Payments Hub, North’s merchant portal covering Transactions, Reporting, Disputes, Online Ordering/Store, Business Management, and Integrations for all merchants in the North portfolio.
This role bridges product strategy and execution by rapidly validating concepts, creating precise technical specifications, and building proof-of-concept features in sandbox environments without waiting for traditional design or full engineering cycles. By pairing deep technical fundamentals and AI tools with direct merchant discovery, the Product Builder dramatically accelerates product velocity to keep North competitive in the evolving payment processing landscape.
Define, design, and build end-to-end proof-of-concept features, interactive prototypes, and technical sandboxes for desktop, iOS, Android, and hardware (terminals/kiosks).
Conduct direct user discovery with merchants and sales partners to build high user empathy, rapidly converting feedback into working solutions within hours.
Maintain awareness of competitor release cadences and point-of-sale innovations (e.g., drive-thru modes, dark mode UI, item grids, group ordering, barcode scanning, and hardware customizations) to ensure rapid feature delivery.
Leverage modern LLM APIs and AI coding agents to accelerate product discovery, code generation, and functional prototyping.
Bachelor’s Degree (BA or BS) or equivalent experience
~Proven experience working with Agile software development teams.
~ Strong proficiency with Jira and modern product management software.
~ Strong technical fundamentals with proficiency in SQL, JavaScript, and REST/web APIs.
Hands-on native or cross-platform iOS and Android mobile development experience.
High fluency with LLM APIs, prompt engineering, and AI-assisted coding agents.
Medical, Dental, & Vision Coverage
~ Flexible Paid Time Off
~Company-funded Lifestyle Spending Account

Salary Range: $104,000-$145,000, 5% annual bonus
North, and our family of companies, are committed to helping entrepreneurs grow their businesses. As an end-to-end payment solutions company, we provide everything business owners need to get paid, whether they serve customers in a physical storefront, online, or both. We pride ourselves on being large enough to offer customized solutions to our enterprise-level clients while remaining agile enough to take an award-winning, hands-on approach to personal service that our merchants won’t find anywhere else.
Join our diverse team of innovators and do-ers and make your mark on the future of payments technology. We're proud to offer benefits that help our team members further their overall well-being through unique initiatives that are both personally and professionally fulfilling.
At North, we celebrate diversity and create an inclusive environment for everyone. To learn more about North, and our family of companies, visit our website: north.