Pediatric Outpatient Clinic Supervisor

Boston Children's Hospital Boston, Massachusetts, US

About the Role

Boston Children’s Hospital seeks a Frontline Ambulatory Clinic Supervisor to oversee daily operations in our pediatric ambulatory clinics. In this role, you will supervise frontline clinical and administrative staff, coordinate patient flow and scheduling, and ensure adherence to quality, safety, and infection-control standards. You will collaborate with multidisciplinary teams to optimize patient experience, support implementation of clinical protocols and EMR workflows, monitor performance metrics, and assist with training, staffing, and process improvement initiatives to advance innovative, family-centered pediatric care.

Responsibilities

  • Supervise frontline clinical and administrative staff
  • Coordinate patient flow and scheduling
  • Assist with training and process improvement initiatives

Qualifications

  • Experience supervising ambulatory/clinic staff preferred
  • Knowledge of pediatric ambulatory operations or EMR workflows a plus
  • Strong teamwork and communication skills

Required Skills

staff supervision patient flow management clinical protocol implementation EMR workflows quality and safety standards

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