Patient Service Representative Remote | Monday - Friday Schedule (8AM-5PM CDT) $19-$21 per Hour (DOE) Full-Time | Benefits Eligible Are you passionate about helping others? Pivotal Health is looking for a compassionate, detail-oriented Patient Service Representative to join our growing healthcare team. In this role, you'll serve as a vital connection between patients, healthcare providers, and referral partners, ensuring patients receive the support and guidance they need throughout their healthcare journey. If you thrive in a fast-paced environment, enjoy solving problems, and take pride in delivering exceptional customer service, we'd love to meet you. Why Join Pivotal Health? At Pivotal Health, every phone call, appointment, and patient interaction matters. Our team helps coordinate access to critical diagnostic and treatment services that improve patient outcomes and quality of life. When you join us, you'll become part of a collaborative healthcare organization that values teamwork, professional growth, and outstanding patient care. ✅ Remote work environment ✅ Stable, growing healthcare organization ✅ As a Bilingual Patient Service Representative, you will: Maintain accurate patient records within electronic healthcare systems Communicate with physician offices, referral sources, and healthcare partners Document patient interactions and follow-up activities Support department initiatives and administrative projects Perform general office and clerical duties as needed High School Diploma or GED Strong computer, data entry, and multitasking skills Exceptional customer service and communication abilities Ability to work effectively in a fast-paced healthcare environment Patient Services Representative Medical Receptionist Medical Scheduler Healthcare Customer Service Representative Call Center Healthcare Representative Medical Office Assistant Healthcare Administration Healthcare scheduling, insurance verification, referral management, or patient intake experience is highly preferred. Remote This is a remote position requiring employees to work Monday - Friday. Dependable attendance and punctuality are essential, particularly during training and onboarding. Medical Insurance ~ Dental Insurance ~ Paid Holidays ~ Employee Assistance Programs ~ Career Growth Opportunities ~ 19.00 - $21.00 per hour If you're a bilingual professional who enjoys helping people, solving problems, and providing exceptional service in a healthcare setting, we encourage you to apply today and become part of the Pivotal Health team. Pivotal Health is an Equal Opportunity Employer and participates in E-Verify. All qualified applicants will receive consideration for employment without regard to any protected status under applicable federal, state, or local law.