DraftKings is seeking an Operations Associate to support day-to-day platform operations for our Jackpocket product in a fast-paced tech environment. You’ll monitor system performance, coordinate issue resolution, and streamline processes across product, engineering, and customer support. Responsibilities include analyzing operational data, maintaining documentation, improving workflows, and ensuring high reliability and compliance with internal standards. You’ll collaborate with cross-functional teams, contribute to continuous improvement initiatives, and help scale operations as the business grows while developing your career in a collaborative, inclusive culture.
Responsibilities
Monitor system performance and coordinate issue resolution
Analyze operational data and improve workflows
Collaborate with cross-functional teams to scale operations
Qualifications
Bachelor's degree or equivalent.
Experience with operations in tech environments preferred.
Analytical mindset and strong communication skills.