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Omni-channel Customer Service Agent
UniFirst
San Antonio, Texas, US
About the Role
Provide customer support through phone, chat, email, and back-office queues. Research account information, resolve customer requests, document interactions in CRM systems, and partner with internal teams to deliver accurate, efficient service.
Responsibilities
- Provide customer support through phone, chat, email, and back-office queues.
Qualifications
- Experience in customer service
- CRM knowledge
- Strong communication skills
Required Skills
customer support
multichannel communication
CRM
issue resolution
data entry
Keywords
Omni-channel
Customer Service
CRM
Support
Back-office
Interested in this role?
Apply now and take the next step in your career.
Job Overview
Date Posted
3 days ago
Location
San Antonio, Texas, US
Job Type
Full-time
Work Mode
Onsite
Category
Customer support service
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