At YETI, we believe that time spent outdoors matters more than ever and our gear can make that time extraordinary. Together, you’ll help our customers get the high-quality gear they need to make the most of their adventures. The Inside Sales Representative I (ISR I) supports specialty dealers within YETI’s wholesale business by partnering closely with Sales Representatives and internal teams to deliver reliable service and strong operational and sales execution. This role is responsible for day‑to‑day dealer support activities and plays an important part in ensuring a positive dealer experience across assigned accounts. This position is ideal for someone who is early in their sales career, enjoys working in a fast‑paced sales environment, and is interested in supporting customers across a variety of industries and use cases. Experience in Sport, Outdoor, or Home & Hospitality industry strongly valued. Inside Sales & Customer Support Serve as an inside sales contact for specialty dealers, providing timely and professional support. Occasionally supports outside sales activities—including outbound outreach to assigned accounts, representing the YETI brand at events, and limited customer visits—under the guidance and direction of Sales and Leadership. Support Sales Representatives by assisting with day‑to‑day account needs and sales operations. Communicate the YETI brand story in a clear and consistent way that supports customer relationships. Respond to inbound calls and emails from customers, ensuring questions and issues are addressed promptly. Order status, backorders, and fulfillment timing Account balances, block management, and credit status Help maintain positive working relationships with customers across assigned accounts and territories. Assist with identifying and resolving order or account issues that may impact revenue or dealer experience, escalating as needed. Support reporting related to credit blocks, order issues, or customer inquiries. Participate in phone coverage and assist with workload balancing as business needs require. Support accounts with additional operational complexity (e.g., EDI) under guidance from senior team members. Work closely with peers, Sales Representatives, and internal partners to ensure smooth execution. Participate in cross-functional projects or initiatives as assigned. Follow established processes and contribute ideas for improving efficiency or customer experience. Experience in an entry‑level inside sales, customer service, or sales support role, or equivalent transferable experience. Comfort working with systems, tools, and technology to support sales operations. Interest or background in the Sport, Outdoor, or Home & Hospitality industries. Dependable team player who shows up consistently for teammates and Sales Representatives. Willingness to learn, take feedback, and grow the Specialty sales function. Professional communication skills and a customer‑first mindset. 0-2 years of experience in inside sales, customer experience, or sales operations. ~ Exposure to consumer, lifestyle, or B2B sales environments. This is a remote position to be based in North Carolina. #com/esg.html. All applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. YETI welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.