Hospitality Customer Service - Hotel Reservations (remote)

Destination Careers Maryland, Maryland, US

About the Role

Hospitality Customer Service – Hotel Reservations (Remote)

About the Role:

Join us as a Hotel Reservations Specialist and help clients plan their perfect stays. You’ll handle hospitality customer service , provide hotel booking support , and guide travelers through the reservation process —all from your home office.

Key Responsibilities:

Assist clients with hotel reservations , hospitality services , and travel planning

Provide accurate details on hotel amenities , pricing , and availability

Manage and update booking details and guest profiles

Communicate promptly and professionally via phone, email, and online platforms

Qualifications:

Strong customer service and hospitality communication skills

Professional, detail-oriented, and self-motivated

Basic computer proficiency and reliable internet connection

Experience in hotel reservations , hospitality service , or guest relations is a plus

What We Offer:

Flexible remote schedule

Full training and access to travel booking systems

Supportive team environment

Income-earning possibilities based on performance

Travel discounts and hospitality perks

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$35,000 - $65,000 a year

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Responsibilities

  • Handle hotel reservations and guest services
  • Assist clients with bookings and travel planning
  • Communicate via phone/email/online platforms

Qualifications

  • Experience in hotel reservations or hospitality is a plus
  • Strong customer service skills
  • Proficiency with computers and internet

Required Skills

customer service hospitality booking systems communication detail-oriented

Keywords

hotel reservations remote customer service travel

Interested in this role?

Apply now and take the next step in your career.

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