SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. SUPERVISOR, FIELD SALES (STARLINK) Starlink is revolutionizing internet connectivity by providing high-speed, low-latency satellite internet to even the most remote and rural locations worldwide. Whether you're streaming, gaming, or working remotely, Starlink ensures a seamless online experience where traditional internet services fall short. Perfect for areas with unreliable or unavailable connectivity, Starlink is your gateway to the digital world. We are seeking a dynamic and experienced Regional Sales Growth Supervisor to drive sales for the Starlink door-to-door sales program. As a Supervisor for Starlink Regional Growth, you will lead local sales representatives across participating regions. Your priority is to deliver sales results through hands-on coaching, active performance management, and clear accountability. Reporting to the National Sales Manager, you will turn the sales approach and messaging aligned with Starlink/SpaceX leadership into effective execution at the doorstep. Your team will sell door-to-door in residential communities surrounding participating campuses. You will be accountable for regional sales and qualified activation goals, representative productivity, and consistent delivery of client expectations in the field. This role requires a strategic thinker who can drive process improvements and cultivate a culture of excellence. Own regional sales results: translate national goals into clear regional and individual targets, monitor daily activity and weekly performance, and drive representatives to meet or exceed expectations Direct door-to-door execution: set expectations for canvassing schedules, territory coverage, doors knocked, customer conversations, and conversion. Coach in the field: walk residential routes with representatives, observe doorstep conversations, demonstrate effective introductions and closing techniques, and improve objection handling and follow-up Hold every representative accountable: run regular check-ins and performance reviews, address missed commitments promptly and set specific improvement plans with deadlines. Partner with the National Sales Manager and HR on corrective action and staffing changes when needed Build a motivated, competitive team: recognize strong results, share successful selling techniques across campuses, and reinforce the persistence and resilience required to succeed in door-to-door sales Put the approved Starlink sales approach and messaging into practice Ensure representatives understand the offer and customer experience expectations; share field feedback with the National Sales Manager and implement agreed changes quickly Partner with recruiting and training teams to hire sales-motivated people, get them ready to sell, and accelerate their productivity Keep the National Sales Manager informed with accurate results, a realistic forecast, and clear recovery plans Resolve field issues promptly and escalate risks to sales performance or client satisfaction Bachelor’s degree; or 4+ years of professional experience in a sales, customer operations, marketing or customer success function in lieu of a degree ~2+ years of people management experience A proven record of leading door-to-door or residential direct sales teams and achieving sales targets through active coaching and performance management
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