Footwear Sales Specialist

DICK'S Sporting Goods Lombard, Illinois, US

About the Role

DICK’S Sporting Goods is seeking a Specialist Footwear to deliver expert service in our high-energy retail environment. You will help athletes find the right fit by using product knowledge, fit tools, and gait assessment to recommend performance footwear for running, training, and outdoor activities. Responsibilities include driving sales, achieving personal and store goals, maintaining a visually compelling footwear department, and ensuring shelves are fully stocked and organized. You will process transactions, handle returns, and resolve customer questions with a solutions-focused mindset. Success in this role requires strong customer service skills, attention to detail, and a passion for sports and footwear. You’ll receive training, growth opportunities, and a chance to build a career in retail while supporting a performance-driven, team-oriented culture focused on community and inclusivity.

Responsibilities

  • Sell footwear and provide customer service
  • Manage footwear department and stock shelves
  • Process transactions and handle returns

Qualifications

  • High school diploma or equivalent
  • 1+ year retail or footwear experience
  • Excellent customer service skills

Required Skills

customer service sales product knowledge gait assessment retail operations

Keywords

footwear retail sales customer service gait

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Job Overview

Date Posted 1 week ago
Location Lombard, Illinois, US
Job Type Full-time
Work Mode Onsite
Salary From $44,000
Category Consumer retail electronic commerce, Footwear

About the Company

DICK'S Sporting Goods