Greater Tampa Bay Area or Orlando, FL | FL, and southern portions of GA, AL, & SC Metrohm USA delivers technical solutions, trusted partnerships, and tangible results. We are the North American division of Metrohm AG (Herisau, Switzerland), a global leader in high-precision laboratory instruments and solutions for chemical analysis. We’re currently seeking a Field Service Specialist with ion chromatography (IC) expertise to serve customers across Florida and portions of southern Georgia, Alabama, and South Carolina . As a Metrohm Field Service Specialist, you’ll be the face of our Ion Chromatography Service team—providing technical support and on-site service that keeps our customers’ instruments running at peak performance.
Perform installations, repairs, calibrations, certifications, preventive maintenance , and refresher training for benchtop IC systems.
Support customers both on-site and remotely (via phone, email, Teams).
Partner with Process Analytics teams to support IC instruments in advanced process systems.
Build strong customer relationships through expert service and communication.
Collaborate with Sales, Customer Support, and Product teams to deliver a seamless customer experience.
This role covers Florida and portions of southern Georgia, Alabama, and South Carolina , with periodic travel to other U.The territory includes a mix of urban and rural markets, offering opportunities to engage with a diverse customer base. Candidates should be comfortable managing travel across multiple states and adapting to varying client needs and environments.
✅ BS/BA in Chemistry or a closely related scientific discipline.
~Willingness to travel extensively throughout the territory and occasionally outside the region.

Bonus Points For:
Previous experience traveling for field service work.
Familiarity with process-based IC applications.
In addition to base salary, this position is eligible for quarterly bonus opportunities. You’ll have the tools, training, and team support to succeed—and the opportunity to make a meaningful impact in labs and industries across the country.
Medical, dental & vision coverage
~ Company-paid life & disability insurance
~Tuition reimbursement
~ Paid vacation, sick, personal, and holiday time
~ Must pass pre-employment background check, education and employment verification, and a 10-panel drug screening (including marijuana).

We are committed to building an inclusive environment for all employees.
We welcome applicants from all backgrounds, including women, minorities, protected veterans, and individuals with disabilities.
Metrohm USA is a federal contractor and E-Verify employer.
Ready to take your field service career to the next level?
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