Desktop Support Technician

Year Up United Boston, Massachusetts, US

About the Role

Join Year Up as part of our Desktop Support Job Training Program, designed to bridge the opportunity gap for young adults. This empowering initiative combines targeted education in information technology with hands-on internship experience at leading companies. Participants will gain valuable real-world exposure to the technical support and IT fields, developing key skills in software, hardware, and customer support. Our program not only equips you with technical know-how but also nurtures critical soft skills, tailored to help you launch a successful career in technology.

Responsibilities

  • Provide desktop/IT support
  • Troubleshoot hardware software issues
  • Customer support interaction

Qualifications

  • A+ or equivalent preferred
  • Basic knowledge of hardware software
  • Strong communication skills

Required Skills

troubleshooting customer service hardware software

Keywords

desktop support it support technical support help desk customer service

Interested in this role?

Apply now and take the next step in your career.

Apply Now