We are seeking a talented Strategic Channel Manager with deep specialized experience in Customer Experience ( CCaaS) . This person will have in-depth experience in onboarding and leading partners specializing in Customer Experience sales. The role will enhance sales revenue by building relationships with TSD partners. The dynamic Zoom sales team drives company success by delivering cutting-edge communication solutions worldwide. They engage passionately, forming strategic partnerships and adopting a customer-centric approach to expand Zoom's global presence and maximize virtual collaboration for businesses. Developing a CX channel partner regional strategy that includes managing focus partners, recruiting new partners and growing indirect sales revenue Building business plans with focus partners and growth partners to drive Zoom adoption in the extending and expanding CX portfolio Working closely with current and new Partners to capture and leverage existing contracts for Zoom’s growing CX platform Executing sales training and provide marketing support Tracking sales pipeline, bookings against quota and attainment thereof 5+ years CX / Cloud (CCaaS) Channel creation experience Develop and maintain solid relationships with TSD channel partners to drive sales and meet revenue targets. Have experience in Regional Channel Management - with Customer Experience technologies Develop, execute sales strategies for Partner programs, operations & sales enablement Able to analyze sales data and market trends to identify opportunities for growth Salary Range or On Target Earnings: $base salary, bonus and equity value. We also have a location based compensation structure; We look forward to receiving your application! Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; and contribute to their community in meaningful ways. Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. for more information of how we use your data. #LI-Remote