Help clients start strong, see value and grow with Respage. Respage helps multifamily communities connect with renters and residents through marketing, reputation management and AI-powered technology. We're looking for a Customer Success Manager who makes that technology work for people.
You'll guide clients through their first 90 days, then build the relationships that support long-term success. You'll help clients use their services, solve problems and identify the right opportunities to expand across their properties.
Lead kickoff, implementation and the first 90 days of training and adoption.
• Connect services and results to each client's goals.
• Keep commitments, account activity and project details organized.
3+ years in customer success, account management, implementation or similar client-facing work.
• Comfort learning software, solving problems and managing multiple accounts.
• Initiative: looks for ways to help every day and asks “what’s next?”
Google Workspace (G Suite) | Slack | Teamwork Projects | Teamwork Desk | ChatGPT | Respage Dashboard | Zoho
Multifamily or digital-marketing experience is helpful, but your ability to learn, solve problems and care for clients matters most.
Remote. Join an award-winning team that's reshaping the future of multifamily operations! Respage offers a fast-paced, fully remote environment that fosters career growth and advancement. 5000 list of Fastest-Growing Private Companies in America.