Customer Service Rep - Phone Coordinator

THE BEST PLUMBING GROUP Tallahassee, Florida, US

About the Role

Benefits:

Opportunity to grow Great team that supports each other Paid time off Are you friendly, dependable, and comfortable talking with people? Join TB Plumbing’s supportive office team! We’re looking for a customer service representative to help keep our calls, messages, and customer information organized. What you’ll do: Answer incoming company calls with a friendly, professional attitude. Help callers with basic questions and direct calls to the appropriate team member. Return missed calls and follow up on messages. Review and respond to emails and voicemails. Update customer information and notes in our systems. Work with the office team to keep communication running smoothly.

What we’re looking for:

A positive attitude and clear communication skills. Someone reliable, organized, and willing to learn. Basic computer skills and attention to detail. A team player who can stay calm and helpful in a busy days.

T

raining is available!

Customer service or office experience is a big plus P

ay:$16–$22 per hour based on experience and performance You’ll join a team that values clear communication, teamwork, and helping each other succeed. Flexible work from home options available.

Responsibilities

  • Answer and direct customer calls
  • Update customer information in systems
  • Collaborate with office team to ensure smooth communication

Qualifications

  • Customer service experience preferred
  • Basic computer skills
  • Excellent communication

Benefits

Flexible work from home options available

Required Skills

communication customer service data entry problem solving multi-tasking

Keywords

customer service phone support office admin data entry email handling

Interested in this role?

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