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Customer Service and Sales Representative
Concentrix
Hildebran, North Carolina, US
About the Role
Provide inbound customer support, help customers complete sales, resolve billing concerns, and recommend additional products to eligible accounts. Use customer service and product knowledge to deliver positive customer experiences. Training and development are provided.
Responsibilities
- Provide inbound customer support
- Help customers complete sales
- Resolve billing concerns
Qualifications
- Experience in customer service or sales preferred
- Strong communication skills
- Ability to upsell or cross-sell preferred
Required Skills
customer service
sales
product knowledge
communication
Keywords
customer service
sales
billing
upsell
cross-sell
Interested in this role?
Apply now and take the next step in your career.
Job Overview
Date Posted
1 day ago
Location
Hildebran, North Carolina, US
Job Type
Full-time
Work Mode
Remote
Category
Customer support service, Sales and support, Retail and ecommerce
About the Company
Concentrix
information technology & services
Newark, United States
455000 employees
9.8B