Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of PharmaCord and Mercalis, Valeris™ revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications. Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients. The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please visit

The Program Supervisor RN is responsible for clinical administrative supervisory work in the coordination of program services, quality assurance and personnel services within the department. Work involves the identification and implementation of program policies and procedures as directed by standard operating and program specific procedures. Responsible for performance management and leadership, including but not limited to, coaching, mentoring clinical subordinates (in-person and virtually), employee counseling, employee performance appraisals, conflict resolution, and schedule adherence

Submit daily and weekly reports to Program Manager(s) regarding productivity data of team and individual level

Evaluate and monitor Program(s) needs, identify unmet needs and provides recommendations for internal process improvement and workflow efficiency

Follow program guidelines and assists with the implementation of process improvements

Problem solves issues with autonomy and serves as first line of escalation to clinical staff regarding complex clinical situations to communicate to patient and health care providers

Routinely conducts quality assurance activities through reviews, meetings, reports, observation of results, according to standard operating procedures, program specific procedures, and regulatory compliance

Evaluate the quality and effectiveness of clinical services and to identify areas of opportunity for improvement

Oversee required training, licensure, and competencies of clinical staff

On time adherence to training deadlines for all corporate policies and procedures governing access to confidential data

Although very minimal, flexibility to travel as needed is preferred.

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc.

We’re committed to supporting the well-being and success of our team members. As part of our organization, full-time employees can expect:

~ Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs

~ Additional health support, including telehealth and Employee Assistance Program (EAP) services

~ Company match on Health Savings Account contributions

~ Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability

~401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting

~ Team members receive nine paid holidays plus two floating holidays

~ Opportunities for advancement in a company that supports personal and professional growth

~ Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace

~ At Valeris, we don’t just accept difference – we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community.