Job Description Field Work Arrangement: This is a field-based position that requires up to 75% travel to dealerships within the assigned territory on a recurring basis. The selected candidate must currently reside within the territory or be willing to relocate to Grand Rapids, MI or a surrounding area approved by leadership within 60 days of the start date.
Be the driving force behind one of America's most recognized automotive brands. As part of Chevrolet’s Sales Team, you'll partner directly with dealers to grow sales, launch innovative products, and influence business performance across a diverse portfolio ranging from trucks and SUVs to EVs. This is an opportunity to make a measurable impact while building relationships and leading from the front.
As a Zone Manager, you’ll be the driving force behind sales excellence across your zone. You’ll lead a high-performing field team, build trusted dealer relationships, and execute strategies that fuel growth, customer satisfaction, and brand loyalty. This role leads a high-performing field team, develops strategic plans to expand dealer market share and profitability, and builds strong dealer relationships. The Zone Manager also oversees support functions including product and technology training, accessories, financial services, business development, and dealer digital marketing strategy.
Drive achievement of Zone Sales and Aftersales performance objectives
Promote Local Market Association (LMA) alignment and effectiveness through dealer and agency partnership
Lead communications that supports the brand's business priorities and go-to-market strategies
Build and develop your team of DSMs through internal and external candidate interviews, coaching, and offer timely candid feedback on the associates' performance
Analyze Zone-level performance, market conditions, competitive activity, and dealer trends to identify growth opportunities and develop data-informed strategies that improve sales, market share, dealer profitability, customer satisfaction, and dealer effectiveness.
Champion a business development culture that drives sales growth and aftersales opportunities
Promote dealer engagement and execution excellence in Tier 3 digital marketing initiatives
Lead District Manager teams in optimizing inventory performance and turn rates
Assist in development and implementation of Zone customer retention and conquest strategies
Hold dealers accountable through disciplined business planning and action plans that drive sales growth
Oversee the Zone dealer network while managing facility image program execution and compliance
Champion overall Zone training performance and Sales excellence
Champion a customer-centric culture that places the customer at the center of every decision and action
Administer dealer contractual agreements and ensure compliance with performance standards related to retail sales, customer satisfaction, profitability, and working capital
Bachelor’s degree in Business, Sales, Marketing or a related field
~5+ years of experience in Sales, Marketing, or related fields with a proven track record of driving revenue growth
~3+ years of experience leading, coaching, and developing a team highly preferred
~ Strong automotive industry knowledge and business acumen, which may include sales, aftersales, service operations and customer experience management
~ Proficiency in spreadsheet and reporting tools, including data analysis, reporting, and visualization; preferably with Google workspace
~ Ability to travel up to 75%
~ Analyzes complex sales data across district, zone, and regional levels
Uses data and customer insights to drive market-specific action plans
Works independently and effectively manages competing priorities
Thinks strategically and creatively to drive business results
Navigates conflict constructively and addresses performance gaps directly
Solves complex business challenges with innovative, practical solutions
Openness to relocate across districts and markets to broaden business knowledge, gain diverse experiences, and support organizational needs
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., This role is categorized as remote; however, the selected candidate must live in an approved city within the assigned territory or be willing to relocate. The candidate will be required to relocate, or already reside in the approved city no later than the timeline provided at offer.
The selected candidate will be required to travel at least 50% or more on a frequent basis.
Relocation benefits are available for candidates who qualify under company policy.
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Responsibilities
Lead a field team and drive dealer relationships across a large territory
Develop strategic plans to expand market share and profitability for dealerships
Oversee dealer training, product launches, and marketing initiatives
Qualifications
Bachelor’s degree or equivalent experience
5+ years in automotive sales/field leadership
Strong relationship-building and strategic planning skills