Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. Customer Obsession: Bonus Incentives
Tuition Reimbursement
By embodying our core purpose of customer obsession, new ideas, and driving innovation, and delivering excellence, you will help ensure that every touchpoint is meaningful and contributes to our mission of redefining the possible in healthcare.
The Strategic Transformation Office is critical to support Ensembles growth through flexible but structured best practices. As the Program Manager of Business Excellence , you will play a pivotal role in driving organizational change, fostering a culture of continuous improvement, and ensuring successful implementation of strategic initiatives. The responsibilities include participating on a team of change and continuous improvement managers who successfully implement projects on-time, within budget and with the highest quality. The Business Excellence Program Manager role will accept ownership for accomplishing new requests and explore opportunities to add value to job accomplishments.
Develop and execute comprehensive change management plans to support organizational initiatives.
Provide leadership, guidance, and coaching to all levels of employees during periods of change.
Continuous Improvement:
Leverage a structured continuous improvement framework and associated tools to enhance organizational performance.
Identify and prioritize improvement opportunities through data analysis, process mapping, and stakeholder engagement.
Strategic Planning:
Collaborate with leaders to align change and improvement initiatives with overall business strategies and objectives.
Drive the execution of strategic plans related to change management and continuous improvement.
Team Management:
Serve on a high-performing team of change management and continuous improvement professionals.
Ensure team clarity on objectives, scope, and roles, and communicates the work plan with regular and meaningful reports on status and performance.
Perform other duties as requested to support the Team, Clients, and Business Units.
Ability to travel as needed to support the projects estimated at up to 25% of the time.
Stakeholder Management:
Excel at stakeholder management via good listening, speaking, writing, and negotiating skills.
Establish and monitor key performance indicators (KPIs) to measure the success of change initiatives and continuous improvement efforts.
Measure change performance using appropriate tools and techniques.
Adhere to established best practices and tools for consistency across all projects.
Proven track record of leading and managing complex projects and initiatives
~ Must demonstrate proficiency in M365 applications and AI tool such as Copilot
~ Ability to work in a fast-paced, dynamic environment and manage multiple priorities effectively
~ Certification in Lean Six Sigma with a minimum of Green Belt designation from an accredited organization
~ Lean Six Sigma: 10 + years
~ Organizational Change Management: 5+ years
~ Technology Projects / Implementations: 5+ years
~ Project Management: 5+ years

Master’s Degree (MS, HIM or MBA)
Certification in Lean Six Sigma with a Black Belt designation from an accredited organization
Certification in Organizational Change Management
Strong communications and ability to drive project teams through completion, on-time
Bachelors degree; master’s degree (MS, HIM or MBA) preferred

Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
Monster Top Workplace for Remote Work 2024
Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Due to business, operational, payroll, and regulatory requirements, this position is limited to individuals who reside and are authorized to work within the United States. Applications generated from outside the United States will not be considered. Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact equity;