In this role, you will be reporting to the Vice President of Customer Development. A Business Development Manager, Equipment Services North America, is responsible for driving the growth and development of Equipment and Instrumentation Services across North America. This role oversees the equipment services portfolio for VWR, including creating new service offerings, refining business processes, and ensuring effective territory management. Responsible for achieving sales, profit, and expense objectives within a multi-million-dollar territory, the Business Development Manager develops and executes strategies to expand value-added services within existing accounts while supporting initiatives to acquire new customers. The role works closely with key stakeholders within customer organizations, as well as Avantor/VWR Services Managers, Leadership, Operations, and Field Sales teams to understand current and future service needs. In addition, the Business Development Manager collaborates with global Equipment Services teams and external strategic partners to identify, develop, and implement new service opportunities, strengthen customer relationships, and drive continued growth of the Equipment and Instrumentation Services business. As a result, 40% of travel is required to Customer locations and various VWR facilities.
Health and Wellness: Medical, Dental, Vision, and Wellness programs (eligible for medical coverage on day 1)
Time Off: Paid Time Off (PTO), Company paid holidays, Choice holidays, etc.
Financial Well-Being: Spending Accounts: Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount
Added Protection Coverage: To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto, and home insurance.
Bachelor of Arts or Bachelor of Science in business, or a science-related field is required
~ Experience: 5+ years of progressive experience within engineering, pharmaceutical, equipment management, or a related field required
~2+ years of supervisory or management experience, including oversight of direct reports and team performance, also required
~ Successful sales experience preferred
~ Understanding of industry regulations for IQ/OQ/PQ as well as GMP compliance
~ Prior experience in project management of a corporate-wide initiative preferred

Experience in establishing high-level customer relationships
Comprehensive experience with Project Management, such as PMP certification
Ability to self-manage, self-motivate, and display forward-thinking; Good coaching, problem-solving, troubleshooting, and conflict resolution skills
Proficient in Microsoft applications for business
ability to react to customer paradigm shifts
Avantor’s Lab and Production Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support.
Demonstrate a clear understanding of the definition of Equipment and Instrumentation Services.
Selling Equipment and Instrumentation Services to clients
Seeks out business opportunities with Avantor Services Onsite Management and Field Sales Teams
Develops programs and executes corporate strategies to motivate the sales force and stimulate sales of equipment services to new and existing customers with a focus on capturing margin.
Develops relationships in the US with selected strategic service partners (external companies) and develops service agreements with key service providers
Supports RFI/RFP/RFQ responses for equipment services aspects in North America territory; Develops and maintains successful customer and supplier relations.
Develops and delivers internal and external presentations to customers, internal sales support teams, VWR Services partners, external service providers, and related departments that demonstrate actions to achieve goals, solve problems, or meet real customer business needs.
Identifies new service opportunities and develops requirements, business cases, presentations, value propositions, tools, and implementation plans.
Experience managing equipment and instrumentation services teams
It enables medical devices that help a little boy hear his mom's voice for the first time. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. The expected pre-tax pay for this position is
$We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.
Privacy Policy:
We will use the personal information that you have submitted to us in order to consider your application for the relevant role.


Please click here for our Privacy Policy which explains the purposes for which we will use your personal information and the ways in which we will handle and retain your information. 3rd Party Non-Solicitation Policy: