Branch Manager - Consumer Lending

Community Choice Financial Family of Brands West Allis, Wisconsin, US

About the Role

Community Choice Financial Family of Brands seeks a General Manager to lead a high-volume consumer lending branch. You will oversee daily operations, drive sales of short-term credit and financial products, and ensure strict compliance with federal and state regulations. Responsibilities include managing and coaching team members, monitoring branch performance, handling cash controls, resolving escalated customer issues, and maintaining accurate reporting. You’ll work in a fast-paced, performance-driven environment with training, incentives, and advancement opportunities while serving underbanked customers with integrity and strong customer service.

Responsibilities

  • Lead daily branch operations and sales of consumer lending products
  • Coach and manage branch staff to meet performance targets
  • Ensure regulatory compliance and accurate reporting

Qualifications

  • Bachelor's degree preferred? or experience in management
  • Experience in consumer lending or financial services
  • Regulatory compliance knowledge

Required Skills

branch management consumer lending regulatory compliance coaching customer service

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