Bilingual Retail Customer Service Representative - Paint & Coatings

Sherwin Williams Pima County, Arizona, US

About the Role

Sherwin-Williams seeks a Bilingual Customer Service Specialist for our Retail Customer Service & Support team. In this role, you will engage customers in-store and by phone, provide expert product guidance on paints and coatings, process sales and returns, and resolve service issues in both English and Spanish. Partner with sales associates to support store operations, merchandising, tinting, and inventory checks. You’ll build strong customer relationships while growing your product knowledge in a culture that values diversity, innovation, collaboration, and career development.

Responsibilities

  • Engage customers in-store and by phone
  • Provide expert product guidance on paints and coatings
  • Resolve service issues and process sales/returns

Qualifications

  • Bilingual communication skills (English/Spanish)
  • Customer service experience
  • Retail environment familiarity

Required Skills

bilingual customer service retail sales product knowledge

Keywords

bilingual customer service retail paint coatings

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