Automotive Sales Consultant

CarMax Madison, Wisconsin, US

About the Role

CarMax is hiring a full-time Customer Specialist to deliver a transparent, no-pressure car-buying experience. In this role, you’ll greet customers, understand their needs, guide them through our inventory, and support test drives and financing options. You’ll use CarMax tools and technology to provide accurate information, complete paperwork, and ensure a smooth purchase or appraisal process. Working closely with a collaborative team, you’ll uphold CarMax standards for integrity, safety, and compliance while meeting performance goals. Comprehensive training and clear career paths support your growth in sales, service, or leadership.

Responsibilities

  • Greet customers and understand their needs
  • Guide customers through inventory and financing options
  • Complete paperwork and ensure smooth purchase or appraisal process

Qualifications

  • Excellent communication
  • Sales experience preferred
  • Knowledge of financing options optional

Required Skills

customer service sales pos finance options product knowledge

Keywords

automotive sales car-buying financing customer service

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