Are you a detail-oriented professional who enjoys building customer relationships, researching account issues, and keeping follow-up on track? We’re looking for a motivated and dependable Accounts Receivable Specialist to join our team! This role combines customer communication, collections, account research, and reporting to support our stores and customers across an assigned territory. If you enjoy solving problems, collaborating with others, and helping customers resolve outstanding balances, we want to hear from you. Remote consideration may be available for exceptional candidates residing in the following approved states: Hourly Pay Range: $23.00–$28.00 per hour , depending on experience, qualifications, and skills. Candidates with strong commercial collections experience, experience supporting multiple locations, or proficiency in NetSuite or Versapay may be considered toward the top of the range. Medical, dental, and vision insurance

• Company-paid life insurance
• Short-term and long-term disability insurance
• Paid time off (PTO) and holidays
• Career growth and development opportunities

Contact customers by phone and email regarding past-due invoices, payment updates, and payment commitments. Partner with stores and the Accounts Receivable Supervisor to resolve account issues and collection barriers. Maintain accurate collection notes, customer contacts, payment commitments, and follow-up actions. Coordinate incoming requests through the AR Task Force in Microsoft Teams, tracking responsible parties, deadlines, and progress through resolution. Provide invoices, statements, payment documentation, and account research to customers and internal teams. Assist with credit application follow-up and documentation requests. Escalate significant disputes, unresolved balances, credit concerns, and requests requiring approval to the AR Supervisor. Use NetSuite, Microsoft Teams, and designated collection tools to research accounts and maintain records. Collaborate with stores, Treasury, Accounting, and Cash Operations to resolve payment and account issues. Protect customer information and follow company documentation and approval procedures. Support team operations and perform additional duties as assigned. Two or more years of accounts receivable, collections, billing, customer service, or related experience preferred. College degree in Accounting, Finance, Business Administration, or a related field preferred, but not required. Professional, customer-focused communication skills and confidence discussing past-due balances. Ability to research account discrepancies and work with others to resolve issues. Working knowledge of Microsoft Excel and Teams. Experience supporting commercial customer accounts or a multi-location business is a plus. Ability to remain productive and responsive in a remote environment, when applicable. Prolonged periods of sitting at a desk and working on a computer. Frequent communication by phone, email, and virtual meetings. Work is performed in a professional office environment or an approved remote setting. Occasional travel to company locations, meetings, or training may be required. Full-time, non-exempt position, generally scheduled for 40 hours per week, Monday through Friday. Occasional evening or weekend hours may be required. Employees must accurately record all time worked and obtain advance approval for overtime. All hours worked will be paid, including applicable overtime. Training and professional development Opportunity to support stores and customers across a growing organization Customer-focused and team-oriented culture If you are an organized, customer-focused professional looking for an opportunity to grow your accounts receivable career, we encourage you to apply today!