Account Service Manager

UpGuard California, California, US

About the Role

At UpGuard, we are replacing manual security bottlenecks with AI-driven precision. Fresh off a US$75M Series C, we are scaling our infrastructure to process 100 billion risk signals daily. it’s a total reimagining of how the world manages cyber risk. We build the Cyber Risk Posture Management (CRPM) platform that security teams actually love. By integrating security ratings, threat intel, and agentic AI, we empower organisations to stay ahead of an ever evolving attack surface. We aren’t just building another tool; We provide the autonomy to ship world-class technology and the resources to do it at a global scale. Our sales team is expanding in all regions, and the focus is on finding our next Account Executives in the US. We are looking for a full-time, ambitious sales professional who is ready to make the next step in their career. You will get exposure to every aspect of our sales cycle, from lead generation to close across a global portfolio of customers. If you are a highly process-oriented sales professional with a proven track record and an insatiable desire to do things better, let's talk! Manage the full sales cycle, from lead generation to close Generate your pipeline of qualified net new sales opportunities via cold outreach Perform product demos via video conference to prospects Maintain accurate and detailed notes on every deal in your pipeline Work as a team with Sales Development Representatives (SDRs), Customer Success Managers (CSMs), and Operations to complete a full sales cycle Collaborate with other Account Executives and cross-departmentally to share knowledge and insights As part of an entrepreneurial team in this rapidly growing business, you will help shape the future of businesses of all sizes and securely use technology to connect with customers, employees, and suppliers At least 2 years of technology-related closing experience at a B2B SaaS company You are a consistent top performer and have a history of exceeding your targets Selling to Mid-Market & Enterprise customers, including C-level executives, is right in your comfort zone Demonstrated success with complex commercial and legal negotiations, working with procurement, legal, and business teams Experience working with and managing partners, including global system integrators and packaged software vendors Experience using Hubspot CRM Knowledge and understanding of the cybersecurity industry - ideally from a previous sales role in the industry Proven track record selling to companies in the Financial Services industry Our employees use this for financial, physical, and mental well-being ~ WFH set-up allowance: To ensure you have the right environment to work in, we will help you get set up within your first 3 months at UpGuard ~ Health Insurance: Health, dental, and vision insurance ~$To support your career development, all team members will be able to expense development opportunities against this allowance ~ Personal Leave Allowance: This includes sick & carer’s leave ~ Fully remote working environment: As an Equal Employment Opportunity and Affirmative Action Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. If the role you are applying for is listed as based in the US, we are currently only able to support hiring in the following locations:

Responsibilities

  • Manage client relationships and drive sales cycles from lead to close

Qualifications

  • BA/BS or equivalent experience in sales or business development

Required Skills

sales account management customer relationship management negotiation pipeline management

Keywords

Account Management Sales US

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